Opening Hours: Monday to Friday - 09:00am - 5:00pm Saturday - closed

Phone: 02 4963 3921

Do I need an appointment for specialist’s referral?

As with prescriptions, our doctors routinely require a medical appointment to discuss a referral to a specialist. This is the ensure that regular medical checks are carried out, such as monitoring your blood pressure, glucose level, mood, weight etc, and making sure your updated information is included in your referral.

In some circumstances, your doctor may be happy to issue a referral to your regular specialist in extenuating circumstances. We charges a fee for this service, to cover the doctor and administration time.

You can click on the HotDoc appointment link above to request this.

Are you a bulk billing surgery?

We are a private billing practice so we dot offer bulk billing.  Payment at the time of consultation is required. A list of fees is available on our website.

Who do I call in an emergency?

For all emergencies please call 000.

The nearest public Hospital/Emergency department is the John Hunter Hospital in Lookout Road New Lambton.

What do I do if I have a problem after hours?

Our after hours care is provided by GP Access after hours service. Please call 1300 130 147.

What do I do if I can’t make my appointment?

Please call the practice as soon as possible to allow us to offer your appointment to someone else.

Do I have to see a doctor to get a medical certificate?

Yes a consultation is required to obtain a medical certificate.

Are you wheelchair accessible?

Yes the practice has a ramp at the front of the building and the surgery is laid out on a flat single level.

Are you accepting new patients?

Dr Forbes and Dr Bultitude are currently taking new patients.

How long is a standard appointment?

Standard appointments are 15 minutes. 30 minute appointments are required for Mental Health care plans and are recommended for Cervical Screening/Pap smear tests.

If you feel you require longer than this please ask for a double appointment.

Do I need to make an appointment?

Yes we run by appointments for all consultations.

Do I need an appointment for a prescription?

Doctors are required by the Prescription Benefits Scheme (PBS) to see patients to issue a prescription. This is the ensure that regular medical checks are carried out, such as monitoring your blood pressure, glucose level, mood, weight etc.

In some circumstances, your doctor may be happy to issue a repeat prescription for a regular medication until you can be seen. We charges a fee for this service, to cover the doctor and administration time.

You can click on the HotDoc appointment link above to request this.

Can I speak to a doctor over the phone?

Although our doctors are very busy they will in certain circumstances talk to patients over the phone if required.